Returns & Exchanges
At Bassike, we are committed to sustainable quality and want you to love your wardrobe essentials. If you are not completely satisfied, we offer returns or exchanges on full-priced items within 14 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Ensure all garments are in their original condition, unworn and unwashed, with all designer tags and hygiene seals still attached.
Ship Your Items
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized carrier location.
Receive Refund or Credit
Once our team inspects the returned goods, your refund will be processed to your original payment method or issued as a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing